Service Evolved – The Official Blog Site of the Service Evolved Podcast

Welcome to the official blog of the Service Evolved Podcast!  Here is where our team will discuss all things Service Management – Field Service, Customer Service, Project Operations!  The posts you will see here will hopefully enhance the podcast experience, allowing us to dig a bit deeper with the articles on this site.

While we will provide links to our episodes, the primary home for all of our podcasts is, of course, Service Evolved. That is where you can view / listen to all your favorite Service Evolved podcast episodes.

Thank you for listening to our podcast…and visiting our new site!  If you have any comments or suggestions on topics you would like to see here on the blog or hear on the podcast, please leave a comment.

As always…we are your D365 Service Crew.

Scott & Dan

Published by Scott LeFante

Scott has over 20 years CRM experience and over 10 years Field Service experience. He is a three-time Microsoft Business Applications MVP, and a Microsoft Certified Trainer. He is also a Microsoft Dynamics expert in Field Service / Connected Field Service, Project Service Automation/Project Operations and Customer Service. Scott is responsible for the successful delivery of Microsoft Dynamics 365 Field Service projects, fostering ongoing relationships within the customer base, Field Service/CRM team management and support. The purpose of his blog is to share his knowledge, experience and thoughts regarding CRM in the hopes of benefiting those in the CRM community. If anything on this blog has helped you, please comment or rate the posts. Thank you!

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